Join Our Team!

Insurance Customer Service Representative

Location: Fonthill, Ontario

Job description

We are seeking a reliable and customer-focused Insurance Customer Service Representative to join our growing team. In this role, you will act as the primary point of contact for clients, helping them understand their insurance policies, resolve inquiries, and provide top-notch support with empathy and professionalism. With a relaxed feel, our main focus is on service and providing clients with the right insurance for them and making them feel like part of the family.

 

Skills & Experience Required

  • Previous customer service experience, preferably in the insurance industry
  • RIBO  license is a plus or willingness to obtain
  • Experience with Insurance Company Portals, Broker Management Systems an asset
  • Excellent verbal and written skills with strong attention to detail and accuracy
  • Proficient in MS Word and Outlook
  • Ability to organize manage multiple tasks and is able to thrive in a busy environment
  • Self- motivated and resourceful with sound problem solving skills

 

Duties will include:

  • Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
  • Explain coverage, policy details, and billing information clearly to clients
  • Assist with processing policy changes, renewals, endorsements, and cancellations
  • Maintain up-to-date knowledge of insurance products, industry regulations, and company procedures
  • Collaborate with underwriters, brokers, and other departments as needed
  • Issuing certificate(s) of insurance and pink slips.*
  • Providing support to brokers and maintaining accurate records of customer interactions, policy information, and claims.

 

Benefits to joining the Chambers Insurance Team!

  • Family-Owned and Operated
  • Opportunity to build a meaningful career in the insurance industry
  • Supportive and team-oriented workplace culture
  • Ongoing training and development opportunities

Job Type: Full-time

Schedule:

  • Monday to Friday

Work Location: In person

More Information

Job Type:
Full-time

Schedule:
Monday to Friday
Work Location: In person – Midland, Ontario

Job description
We are looking for a full-time, experienced RIBO Licensed Customer Service Representative, to work within our dynamic team-oriented work environment. With a relaxed feel, our main focus is on service and providing clients with the right insurance for them and making them feel like part of the family.

Skills & Experience Required

  • RIBO Licensed
  • Insurance Customer Service: min 1 year
  • Experience with Insurance Company Portals, Broker Management Systems (Power Broker an asset) and Quoting systems (Compu-quote an asset)
  • Excellent verbal and written skills with strong attention to detail and accuracy
  • Proficient in MS Word and Outlook
  • Ability to organize manage multiple tasks and is able to thrive in a busy environment
  • Self- motivated and resourceful with sound problem solving skills

Duties will include:

  • Processing and reviewing endorsements & renewals.
  • Quoting new and renewal business for personal lines
  • Triaging claims
  • Issuing certificate(s) of insurance and pink slips.
  • All other general maintenance of our branch clients.

Benefits to joining the Chambers Insurance Team!

  • Non High Pressure Sales Environment
  • Family Run Business
  • High Personal Growth Potential
  • Flexible working hours and remote opportunities
  • Matched Monthly Group RRSP Contributions and BenefitsIf you are passionate about client service and a not-so-corporate style work environment the way we are, please submit your resume to melissa@chambersinsurance.ca today! We thank all applicants for their submissions, however only those candidates selected will be contacted.Apply Now

Job Type:
Full-time

Schedule:
Monday to Friday

Work Location:
In person – Fonthill, Ontario

Job description

We are seeking a reliable and customer-focused Insurance Customer Service Representative to join our growing team. In this role, you will act as the primary point of contact for clients, helping them understand their insurance policies, resolve inquiries, and provide top-notch support with empathy and professionalism. With a relaxed feel, our main focus is on service and providing clients with the right insurance for them and making them feel like part of the family.

 

Skills & Experience Required

  • Previous customer service experience, preferably in the insurance industry
  • RIBO  license is a plus or willingness to obtain
  • Experience with Insurance Company Portals, Broker Management Systems an asset
  • Excellent verbal and written skills with strong attention to detail and accuracy
  • Proficient in MS Word and Outlook
  • Ability to organize manage multiple tasks and is able to thrive in a busy environment
  • Self- motivated and resourceful with sound problem solving skills

 

Duties will include:

  • Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
  • Explain coverage, policy details, and billing information clearly to clients
  • Assist with processing policy changes, renewals, endorsements, and cancellations
  • Maintain up-to-date knowledge of insurance products, industry regulations, and company procedures
  • Collaborate with underwriters, brokers, and other departments as needed
  • Issuing certificate(s) of insurance and pink slips.*
  • Providing support to brokers and maintaining accurate records of customer interactions, policy information, and claims.

 

Benefits to joining the Chambers Insurance Team!

  • Family-Owned and Operated
  • Opportunity to build a meaningful career in the insurance industry
  • Supportive and team-oriented workplace culture
  • Ongoing training and development opportunities

 If you are passionate about client service and a not-so-corporate style work environment the way we are, please submit your resume to melissa@chambersinsurance.ca today! We thank all applicants for their submissions, however only those candidates selected will be contacted.

Apply Now

Job Type:
Full-time

Schedule:
Monday to Friday

Work Location:
In person – Midland, Ontario

Job Description

We are growing Insurance brokerage looking for a full-time, experienced RIBO Licensed Personal Insurance Producer to join our dynamic team-oriented work environment. With a relaxed feel our main focus is on service and providing clients with the right insurance coverage and making them feel like part of the family.

Your Responsibilities Will Include:

  • Maintaining a strong relationship with new and existing clients
  • Help develop strategies to bring new clients in
  • Quoting new and renewal business for personal lines clients
  • Servicing existing clients
  • Handling incoming of incoming calls

Skills & Experience Required

  • RIBO Licensed
  • Insurance Sales/Service Experience: min 2 year
  • Ability to organize manage multiple tasks and is able to thrive in a busy environment
  • Experience with Insurance Company Portals, Broker Management Systems (Power Broker an asset) and Quoting systems (Compu-quote an asset)
  • Excellent verbal and written skills with strong attention to detail and accuracy
  • Proficient in MS Word and Outlook
  • Self- motivated and resourceful with sound problem solving skills

Benefits to joining the Chambers Insurance Team!

  • Non-High Pressure Sales Environment
  • Family Run Business
  • High Personal Growth Potential
  • Flexible working hours and remote opportunities
  • Matched Monthly Group RRSP Contributions and Benefits

If you are passionate about client service and a not-so-corporate style work environment the way we are, please submit your resume to melissa@chambersinsurance.ca today! We thank all applicants for their submissions, however only those candidates selected will be contacted.

Apply Now

Job Type:
Full-time

Schedule:
Monday to Friday

Work Location:
In person – Fonthill, Ontario

Job Description

We are growing Insurance brokerage looking for a full-time, experienced RIBO Licensed Personal Insurance Producer to join our dynamic team-oriented work environment. With a relaxed feel our main focus is on service and providing clients with the right insurance coverage and making them feel like part of the family.

Your Responsibilities Will Include:

  • Maintaining a strong relationship with new and existing clients
  • Help develop strategies to bring new clients in
  • Quoting new and renewal business for personal lines clients
  • Servicing existing clients
  • Handling incoming of incoming calls

Skills & Experience Required

  • RIBO Licensed
  • Insurance Sales/Service Experience: min 2 year
  • Ability to organize manage multiple tasks and is able to thrive in a busy environment
  • Experience with Insurance Company Portals, Broker Management Systems (Power Broker an asset) and Quoting systems (Compu-quote an asset)
  • Excellent verbal and written skills with strong attention to detail and accuracy
  • Proficient in MS Word and Outlook
  • Self- motivated and resourceful with sound problem solving skills

Benefits to joining the Chambers Insurance Team!

  • Non-High Pressure Sales Environment
  • Family Run Business
  • High Personal Growth Potential
  • Flexible working hours and remote opportunities
  • Matched Monthly Group RRSP Contributions and Benefits

If you are passionate about client service and a not-so-corporate style work environment the way we are, please submit your resume to melissa@chambersinsurance.ca today! We thank all applicants for their submissions, however only those candidates selected will be contacted.

Apply Now